Survivors Speak: The bottom line on recovering from a disaster
Survivors Speak: The bottom line on recovering from a disaster

Part of the “Survivors Speak” Tip Series If you have insurance – home, flood, and/or auto – and you have had damage, then before you clean or clear or change anything, consider first 1) photographing/videotaping things as you found them, and 2) sending an email to…
Why Puerto Rico faces a monumental recovery effort
Why Puerto Rico faces a monumental recovery effort

USA TODAY – Almost a week after Hurricane Maria pounded its way across Puerto Rico as a Category 4 storm with sustained winds of 155 mph, the outlook for anything but a long and arduous recovery is bleak. FEMA reported Tuesday that only 11 of…
Local insurance agents busy with Irma claims from WNYers in Florida
Local insurance agents busy with Irma claims from WNYers in Florida

BUFFALO, N.Y. WIVB)- Millions of dollars are at stake as homeowners from Texas and Florida submit insurance claims to help cover the damage caused by Hurricanes Harvey and Irma. For the Vice President of Personal Insurance at Key Insurance and Benefits Services, this means a…
Collecting insurance benefits for a hurricane-damaged car
Collecting insurance benefits for a hurricane-damaged car

Hurricane Harvey (2017) damaged as many as 500,000 vehicles in the Houston area alone, according to preliminary estimates.  This number is much higher than Superstorm Sandy (2013) or Hurricane Katrina (2005). Hurricane Irma (2017) damaged an additional 1 million vehicles across the southeast, including Florida where it hit hardest. If…
7 Habits of Highly Effective Roadmap to Recovery Volunteers*
7 Habits of Highly Effective Roadmap to Recovery Volunteers*

Thank you Board member Jennifer Rosdail for distributing Roadmap to Recovery Guides to Hurricane Harvey Victims in Texas and being a highly effective UP volunteer.  Jennifer is pictured here doing relief work in the Lone Star State this week with a KW Cares team member and son…
10 tips for dealing with hurricane damage to your home
10 tips for dealing with hurricane damage to your home

JACKSONVILLE, Fla. — If you have damage in your home due to a hurricane, there are several things you need to know: 1. If you have flood insurance, you must notify your insurance provider within 60 days of the flood damage. The National Flood Insurance…
11 Tips on dealing with your insurance company
11 Tips on dealing with your insurance company

If you have damage in your home due to Harvey, there are several things you need to know. 1. If you have flood insurance, you must notify your insurance provider within 60 days of the flood damage. The National Flood Insurance Program has a step…
Insurers ache for qualified inspectors after US hurricanes
Insurers ache for qualified inspectors after US hurricanes

Insurers are scrambling to find inspectors in Texas and Florida after fierce hurricanes battered the states one after the other, causing tens of billions of dollars’ worth of property damage in less than two weeks. Although insurers maintain some number of inspectors, known as claims…
Private flood insurance may be option for homeowners in water’s way
Private flood insurance may be option for homeowners in water’s way

Larry Blair of San Mateo buys flood insurance only because his lender requires it, and for years he thought his only option was the National Flood Insurance Program. Then he read about private flood insurance on a Facebook page for people in his North Shoreview…
Clarifying the effect of Texas House Bill 1774 on Harvey insurance claims
Clarifying the effect of Texas House Bill 1774 on Harvey insurance claims

There has been some confusion about the effect of a new Texas law that limits the future legal rights of people and businesses that will be filing insurance claims for damage from Hurricane Harvey. The new law comes into play in situations where an insurance…
Claims Teams Begin Handling Onslaught of Harvey Claims
Claims Teams Begin Handling Onslaught of Harvey Claims

Hurricane Harvey has set a U.S record, according to the National Weather Service, dumping 51.88 inches of rain in parts of Texas. As the tropical storm moves over southern Louisiana, claims catastrophe teams are moving in to devastated cities in Texas. AIR Worldwide reported severe…
After the storm: How to fight your insurance company
After the storm: How to fight your insurance company

If the aftermath of past hurricanes is any indication, many Texas homeowners will have to do battle with their insurance companies when Harvey finally runs out of wind and water. “Prepare to push for a fair and full insurance settlement,” said Amy Bach, executive director…
Forbes Op-Ed: Insurance Isn’t Going to Help Harvey Victims
Forbes Op-Ed: Insurance Isn’t Going to Help Harvey Victims

Once again, a storm has devastated a region and broken records. Hurricane Harvey dropped so much rain on Texas, the National Weather Service had to add new colors to its map graphics. Where will the money come from to repair the damage? We know it…
Basic Storm Stats – Texas Hurricane Harvey
Basic Storm Stats – Texas Hurricane Harvey

Dates of the hurricane: Incident Period: August 23-September 15, 2017 Major Disaster Declaration: August 25, 2017   Wind speed: 130mph (Category 4) at landfall in Rockport, Texas   Peak rainfall:[1] 40-61 inches 51.88 inches fell in Cedar Bayou in less than five days   Affected…
Be Prepared to Push Insurance Companies for Fair Treatment After Hurricane Harvey, UP Advises
Be Prepared to Push Insurance Companies for Fair Treatment After Hurricane Harvey, UP Advises

United Policyholders Offers Texans Free Home Inventory App, Provides Guidance to Residents for Before and After the Storm As Gulf Coast communities brace for Hurricane Harvey, the national insurance consumer non-profit United Policyholders UP) has a special message for Texans: “Be prepared to push for…
FEMA extends deadline for Superstorm Sandy flood insurance claims review
FEMA extends deadline for Superstorm Sandy flood insurance claims review

The Federal Emergency Management Agency (FEMA) has extended the deadline for policyholders to respond to its offers under the Superstorm Sandy flood insurance claims review process. Lack of responses Last month, FEMA sent out a letter notifying policyholders, many of whom had been offered money…
This family lost everything in one of California’s worst wildfires. Now, they’re almost home
This family lost everything in one of California’s worst wildfires. Now, they’re almost home

COBB MOUNTAIN The wooded path between Maya Leonard’s house and the elementary school where she is a sixth-grader remains scarred and blackened, a reminder of the epic wildfire that stole so much from this community on a September afternoon in 2015. But as she has…
ConsumerWatch Weekend: Flood Insurance
ConsumerWatch Weekend: Flood Insurance

Consumer reporter Julie Watts spoke with Emily Rogan, with consumer advocacy group United Policyholders, about resources available to flood victims without insurance.