First Steps After a Flood
First Steps After a Flood

United Policyholders is a nonprofit organization that is a voice and an information resource for insurance consumers in all 50 states.  UP has helped guide disaster survivors on the road to recovery since 1991.  This information will walk you through the first few weeks.  Here…
Help with flood insurance claims
Help with flood insurance claims

There are things you can do to make life easier when it’s time to file your insurance claims. We talked to the consumer advocacy group, United Policyholders and they said you should take pictures before and after the evacuation, document how much water entered your…
Oroville shows importance of flood insurance
Oroville shows importance of flood insurance

The near-disaster at Lake Oroville last week shows once again why homeowners and renters might consider buying flood insurance, even if their lender does not require it. Anyone with a federally backed mortgage is required to have flood insurance if they live in a high-risk…
Rainpocalypse
Rainpocalypse

If your property has been damaged due to a heavy rain and high winds, it can be tricky to collect insurance benefits to pay for repairs. Home and renters policies exclude some but not all types of water damage.  “Flood” damage (the policy should define…
Here to help
Here to help

The insurance premiums you pay as an individual or business entitle you to benefits and good claim service in the event of a loss. You should not have to hire professional help to get your claim paid fairly, and often you don’t. But when you…
Big Data and Privacy
Big Data and Privacy

In the past, insurance companies used straightforward objective criteria and actuarial science to evaluate risks and calculate how much to charge a consumer for an insurance policy. Age, address, income, claim history and education were the main factors. Today, insurers are using subjective factors such…
Oakland hills My Word: Preventing repeat of 1991 fire begins with you
Oakland hills My Word: Preventing repeat of 1991 fire begins with you

This month — Thursday of this week to be exact — is the 25th anniversary of the Oakland/Berkeley hills firestorm. Many of you were here that day. Some of you — like my husband and me — escaped the flames with just the clothes on…
Black Forest Fire victim advises Beulah Hill Fire victims
Black Forest Fire victim advises Beulah Hill Fire victims

Sherri Bertrand shares experience of losing home. A previous wildfire victim in El Paso County is offering advice to victims of a recent fire in Pueblo County. Sherri Bertrand of Black Forest said she was out of town the first week of the Beulah Hill…
Hope and heartache in the year of fire
Hope and heartache in the year of fire

Cobb Mountain – Maya Leonard sighed deeply as she stood between her parents on a sun-dappled morning in late spring, her freckled face somber. Her mother, Cindy, and father, David, each draped an arm around her shoulders. Maya watched as one of six men in…
Closer look at flood insurance, FEMA’s reforms, lessons learned after Sandy missteps
Closer look at flood insurance, FEMA’s reforms, lessons learned after Sandy missteps

If the Federal Emergency Management Agency dealt itself a black eye with the poor job it did responding to Hurricane Katrina in 2005, the horror stories that came out of the flood insurance claims process after Superstorm Sandy gave the agency another nasty shiner seven…
Day 10: Clayton Fire Hits 95% Containment
Day 10: Clayton Fire Hits 95% Containment

Community rebuilding efforts underway include an assistance center in Lower Lake and a public meeting on Wednesday. Containment on the Clayton Fire, now in its 10th day in Lake County south of Lower Lake, has hit 95 percent with 3,920 acres consumed, according to this…
Rays of hope as Middletown residents return amid Valley fire
Rays of hope as Middletown residents return amid Valley fire

The Valley fire had spoiled Eric Lopez’s marriage proposal, but the story took an astonishing turn Saturday as he and his partner, Annette Perez, returned to their demolished Middletown apartment, armed with a shovel and rake to search the ashen remains of their worldy possessions.…
Long Island Company Charged in Insurance Scheme After Hurricane Sandy
Long Island Company Charged in Insurance Scheme After Hurricane Sandy

A Long Island engineering company and one of its former executives were charged on Monday in a scheme to minimize insurance payments to homeowners whose residences were damaged by Hurricane Sandy in 2012. In a 50-count indictment, Eric T. Schneiderman, the New York attorney general,…
Are insurance rates going up for people on the fire line? and other FAQ about fire insurance)
Are insurance rates going up for people on the fire line? and other FAQ about fire insurance)

As of midday Friday, the Soberanes Fire in Monterey County had destroyed at least 41 homes and put at least 2,000 homes and other buildings at risk. Meanwhile, the Sand Fire, which has burned more than 38,800 acres in the Santa Clarita hillsides, is 85…
Roadmap to Recovery’ workshop for Valley fire survivors planned for Aug. 2
Roadmap to Recovery’ workshop for Valley fire survivors planned for Aug. 2

COBB, Calif. – The “Roadmap to Recovery” workshop to discuss “healing and dealing” at the one-year anniversary of the Valley fire will be presented Tuesday, Aug. 2. The workshop will take place from 6 to 8 p.m. at the Little Red Schoolhouse, located at 15780…
Insurance emergency bulletin issued for West Virginia flood victims
Insurance emergency bulletin issued for West Virginia flood victims

Flash floods are doubly devastating because they often hit areas that had not been classified as flood risk zones.  Because most people only buy flood insurance if they’re in a zone where mortgage lenders by law make them buy it, flash flood victims rarely have…
Roadmap to Recovery Workshop – Kamiah, Idaho
Roadmap to Recovery Workshop – Kamiah, Idaho

UP is partnering with WUNCCIL (long term recovery group) to host a Roadmap to Recovery workshop for wildfire survivors in Kamiah, Idaho on June 28th at 6pm at the Kamiah Fire Station on Main St. This workshop will cover: Navigating your insurance claim Extending deadlines Recovering “held-back”…
Mom, Baby Get $3,500 Ambulance Bill After Hospital Parking Lot Birth
Mom, Baby Get $3,500 Ambulance Bill After Hospital Parking Lot Birth

Baby Sawyer just couldn’t wait to enter the world when his mother Katie Moraida’s water broke a week before he was due. Katie recalls her husband Daniel shouting “‘What do I do, what do I do?’” “Get in the car!” Katie replied. The Moraida’s got…