Claim Guidance Library

Taking it in and Getting Started

• Speak UP: How to communicate with your insurance company
• Sample Letter Requesting Complete Copy of Homeowners Policy
• Renters Insurance Claim Tips

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Arranging Temporary Housing

• Survivors Speak: Additional Living Expense (ALE)/Loss of Use

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Getting Organized

• Organizing Carrier-Specific Disaster Survivor Groups
• Sample Letters and Claim Documents
• What to Do With Checks from Your Insurance Company

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Getting Debris Removed

• What’s UP with Trees, Shrubs, and Landscaping Insurance Coverage?

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Being Proactive in Documenting and Valuing Your Losses

• Reimbursement for Claim Preparation Expenses
• Sample Letter for Requesting Copies of Claim-Related Documents
• Sample Letter Requesting Inspection, Scoping and Remediation Plan for Wildfire Damaged Structure
• Sample Letter Requesting Re-inspection and Re-testing of a Partially-Damaged Home
• What’s UP with Trees, Shrubs, and Landscaping Insurance Coverage?

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Creating Your Home Inventory and Navigating Your Contents Claim

• 10 tips for settling a contents (personal property) claim
• Depreciation Basics
• Home Inventory and Contents Claim Tips
• Survivors Speak: Strategies for preparing your home inventory
• Renters Insurance Claim Tips
• Survivors Speak: Personal Property / Contents List for Insurance for Total Loss
• Sample Letter for a Renter to Request a Contents Itemization Waiver and ALE limits settlement
• Sample Home Inventory Spreadsheet
• Conceptos Básicos de Depreciación

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Making Financial Decisions

• Tax Tips for Disaster Survivors
• What to Do With Checks from Your Insurance Company

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Working with Your Mortgage Company

• Sample Letters and Claim Documents

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Getting Help If/When You Need It

• A Policyholders Guide to Mediation
• Examinations Under Oath – “EUO”
• Hiring an Attorney for an Insurance Claim
• Hiring Professional Help for an Insurance Claim

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Overcoming Obstacles

• Sample Letter Requesting Claim Payment History
• Resolving Claim Disputes
• Using social media to be the squeaky wheel
• Belly UP: Navigating a claim when your insurer becomes “insolvent”
• Sample Letter to Collect Policy Benefits for Building Code Upgrades (non-CA)
• Sample Letter Requesting Retroactive Increase of Your Dwelling Limit

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