Claim Guidance Library

Taking it in and Getting Started

• Sample Letter Requesting Complete Copy of Homeowners Policy

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Arranging Temporary Housing

• Survivors Speak: Additional Living Expense (ALE)/Loss of Use

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Getting Organized

• Organizing Carrier-Specific Disaster Survivor Groups
• Speak UP: How to communicate with your insurance company

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Creating Your Home Inventory and Navigating Your Contents Claim

• 10 tips for settling the contents portion of your claim
• Depreciation Basics
• Survivors Speak: Strategies for preparing your home inventory

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Making Financial Decisions

• Tax Tips for Disaster Survivors

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Getting Help If/When You Need It

• A Policyholders Guide to Mediation
• Examinations Under Oath – “EUO”
• Hiring an Attorney for an Insurance Claim
• Hiring Professional Help for an Insurance Claim

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Being Pro-Active in Documenting and Valuing Your Losses

• Reimbursement for Claim Preparation Expenses

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Overcoming Obstacles

• Sample Letter for Requesting Copies of Claim-Related Documents
• Sample Letter Requesting Claim Payment History
• Resolving Claim Disputes

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