User Profile - United Policyholders

Jade Bentz

Jade is vice president of Claims and chief operating officer at Skyline Adjusters, oversees the firm’s operations and claims management across the U.S. and Caribbean. An insurance professional with 14 years of experience, she joined the firm in 2017, after having served in a series of senior positions in claims and operations.

In addition to her background in property insurance claims management, Ms. Bentz has extensive experience in business administration and operations management. She worked in the maritime industry for eight years and was an operations supervisor for a large marina.

A licensed public adjuster in five states, Ms. Bentz has worked on numerous complex commercial claims, and has extensive knowledge of property insurance policy coverages and interpretation. She also is familiar with the National Flood Insurance Program and has been involved in the preparation and submission of related catastrophe claims.

Community Activities

Claim extensions for recoverable depreciation

Our insurance company repeatedly confirmed about the time frames with the following language. “And that can be recovered, per insurance guidelines and rules in Iowa, within 180 days from last Actual Cash Value payment.” However, suddenly, without any notification, we received an email “The time…

Jade Bentz answered 2 years ago • Depreciation • Iowa

1702 views1 answers

Reasonable Match

Hail has damaged my siding. The siding I have is a rough texture that has been discontinued and my contractor hasn’t been able to find anything that matches. He found who made it and what type it is and now it is a much more…

Jade Bentz answered 2 years ago • Claim Denial • Colorado

6314 views1 answers

how to get deceased father’s house covered as the executor

My father had continuous homeowners insurance with the same company for decades. Perfect payment history, no claims, no late payments, way over-covered, very conservative financially, took no risks, made sure everything was in order and on track. When he died, I notified (in writing) both…

Jade Bentz answered 2 years ago • Cancellation / Non-Renewal • Florida

1218 views1 answers

Coverage denial for water damage for “repeated leakage”

Insurer denied our water damage claim based upon a policy exclusion for “continuous or repeated seepage or leakage…over a period of time and [which] results in deterioration, rust, mold, or wet or dry rot.” The undiscovered/undiscoverable cause was a bad upstairs toilet wax ring. The…

Jade Bentz answered 2 years ago • Coverage Question • Arizona

1279 views1 answers

Claim denied after deep freeze

We recently purchased a home out of state and planned to move after the holidays. Since we closed a month before we planned to move in, our realtor turned off our water. The week we moved in there was a historic deep freeze that burst…

Jade Bentz answered 3 years ago • Claim Denial • Georgia

803 views1 answers

Appraisal Process – Amount of time to select an umpire

I am currently trying to work through the appraisal process. The petition has been with a federal court for over a year, and there is no indication when/if the judge will make a decision. Does there reach a point when there are excessive delays within…

Jade Bentz answered 3 years ago • General Question • Illinois

1044 views1 answers

Exhausted ALE – Rebuilding Delays Due to Insurer, Contractor and COVID

Thank you in advance for the opportunity to have my questions answered. I lost the use of my home in April of 2021 due to a partial loss fire. I was relieved to learn that I was considered to have purchased more than enough homeowner’s…

Jade Bentz answered 3 years ago • Additional Living Expenses (ALE) • Maryland

3674 views1 answers