UP offers the following customizable sample letters and examples of loss and claim-related documents for use in navigating your insurance claims. Please send an email to info@uphelp.org if you are looking for samples and examples of a type of report you do not see here, or would like to contribute a document to the UP library.
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Claim Communication Letters: Must be customized to the facts of your individual situation and claim
The sample letters below must be customized to the facts of your individual situation and claim, and are offered in the order you might need them during your recovery.
All portions that are in parentheses and/or underlined must be completed or revised and anything in italics should be removed before you send it.
- Sample Letter Requesting Complete Copy of Homeowners Policy
- Sample Letter for Requesting Copies of Claim-Related Documents
- Sample Letter Requesting Information About Insurance Benefits for Temporary Living Expenses (“ALE” or “Loss of Use”)
- Sample Letter Asking for a Waiver of the Contents Itemization Requirement
- Sample Letter Requesting Retroactive Increase of Your Dwelling Limit
- Sample Letter Asking for a Personal Property Claim Settlement
- Sample Letter Requesting Claim Payment History
- Sample Letter Requesting Inspection, Scoping and Remediation Plan for Wildfire Damaged Structure
- Sample Letter Requesting Re-inspection and Re-testing of a Partially-Damaged Home
- Sample Letter Protecting Your Legal Rights
- Sample Letter Requesting Information About Claim Denial
- Sample Letter Requesting Insurance Proceeds be Placed in an Interest-bearing Escrow Account
- Sample Letter Requesting Mortgage Company Release Insurance Proceeds
- Sample Letter Requesting Extension of Policy Benefits for Building Code Upgrades (CA)
- Sample Letter to Collect Policy Benefits for Building Code Upgrades (non-CA)
- Sample Letter Requesting Extension of Deadlines to Collect Full Policy Benefits
- Sample Letter Requesting Extension of Additional Living Expense/Loss of Use Deadlines
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Mortgage Loan Insurance Fund Release Letters
The sample letters below must be customized to the facts of your individual situation and claim.
All portions that are in parentheses and/or underlined must be completed or revised and anything in italics should be removed before you send it.
- Dwelling and Other Structures
- Debris Removal
- Code Upgrades
- Earthquake Damage
- Sample Fire / Partial Loss Damage Reports
- Sample Toxicology Reports
- Sample Water Damage Reports
- Sample Asbestos Reports
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Personal Property Claim Documents and Resources
- Depreciation Info for Personal Property Items
- Depreciation Guide by "Claims Pages" - an insurance industry resource website. Look under "Tools" at www.claimspages.com to find this and other tools for calculating losses and costs to replace/repair.
- Sample Survivor Completed Home Inventory with live shopping links (CO 2020 Wildfire)
- UP Sample Room-by-Room Contents Inventory
- Home Inventory by Category (2008 CA Wildfire)